Reviews

Our 40+ years of experience have taught us many valuable lessons, including the importance of putting our customers first. At Pace Heating & Air, we work tirelessly to make sure every experience is a 5-star experience. We are thrilled to have turned one-time customers into lifelong friends. See for yourself why we are head and shoulders above the rest, call us today at (541) 214-2450.
  • We appreciated Joseph, today he cleaned our unit outside.
    We appreciated Joseph, today he cleaned our unit outside and the two we have in our house. He showed me something that I could also do to keep it clean. It was very nice of him (he always wore his shoe covers while inside). Thank you Pace, for having such good workers and being so efficient.

    - Sharon Sudar

  • This company and employees have given me a peace of mind year round knowing my system is in good hands.
    Had our AC go out, made a call that evening and was scheduled for the next day! Jeremy showed up before I got home and was kind enough to wait. He did a fast and efficient job. We now have a working AC! Thank you Jeremy.
    Edit to add- Carson came out today for my bi-yearly maintenance. He was fast, efficient, and kind. This company and employees have given me a peace of mind year round knowing my system is in good hands.

    - Jamie H.

    OR
  • Excellent service with pleasant and professional staff
    Everyone at Pace is very efficient, communicative, pleasant and gracious. We trust them completely with all our HVAC and ductless heat pump needs.

    - Mavis T.

    OR
  • Carson was efficient, professional and very helpful.
    He certainly went above and beyond in helping us better understand and program our thermostat. He is an asset to your team!

    - Jan C.

    OR
  • Thank you, Pace! You are the best!
    Pace Heating and Air is the only heat/air company I use. They are so kind, fair, fast and knowledgeable. They fixed our air conditioner last summer and our heater this winter.

    - Julie S.

    OR
  • Professional and friendly
    Just had some routine service on my heat pump. Asked a lot of questions and got a lot of knowledgeable answers.

    - Benjamin M.

    OR
  • PACE is the company we will call.

    We appreciate the courteous and capable technicians from PACE who perform preventive maintenance on our ductless mini-split units. Carson was our tech today, and he was thorough and upbeat (despite having just come from a previous job that took twice as long as expected).

    So far we have not needed any repairs, but, if and when the time comes, PACE is the company we will call.

    - Janet M.

    OR
  • I highly recommend this company for your heating and cooling needs.
    In 2019 we purchased a furnace and AC upgrade for a failing system that our older home had for decades. Pace provided numerous options to meet our heating and financial needs. Installation was lead by Adam and he conducted himself in an amazing professional manner and answered all our questions. His quality of work inside and outside the home was top notch. A year later during a service, Joe was professional also and did a great job ensuring our investment was being well maintained by Pace and ourselves.

    - Steve R.

    OR
  • I highly recommend PACE Heating and Air!

    PACE has been excellent in getting my new heat pump in in a timely manner. Their follow maintenance two times a year keeps my heat pump running well. Their employees are always professional and friendly.

    - Sharon B.

    OR
  • Thanks to all, we have heat again!
    From the first phone call, through the salesmen and the install crew they did a fantastic job.

    - Debi P.

    OR
  • We highly recommend Pace.
    It was definitely another positive experience enlisting the services of Pace Heating and Air. This wasn't a big job, but, an important one-a new gas line for a gas appliance. The office staff was able to fit us in during a busy week, the installers were professional, courteous, competent and very helpful with additional questions we had. We highly recommend Pace.

    - Thomas Moore

  • All in all very good experience.
    The gentleman that came to our business was courteous and very professional and was there when he said he was going to be. When he finished the job he let me know what he found and we made further arrangements to go ahead and fix the problem. All in all very good experience. Would recommend Pace Heating to anyone.

    - Angela Wilson

  • Mitch was extremely patient and helpful as we decided which furnace option would work best for us.
    We had an excellent experience working with Pace. Mitch was extremely patient and helpful as we decided which furnace option would work best for us. Adam and Jake did a wonderful job installing our furnace, new AC unit and new water heater. Adam is very talented in what he does, he worked with us to give us the setup we needed for our remodel to look amazing. Very professional, friendly and reasonably priced.

    - Hilary Hernandez

  • Their service is top notch. We are sticking with them.
    We have been with PACE heating and Air since we had our HVAC installed 10 years ago. Their service is top notch. Joe has been our service technician for the last few regular maintenance visits, and he is the standard PACE quality of courteous, skilled, and thorough. We signed up for the regular maintenance plan for a visit each spring and fall which minimizes unexpected emergencies. But even when our AC unexpectedly stopped working, PACE worked us in as quick as they could and took care of it. We are sticking with them.

    - Laura

  • We had a great experience with Pace.
    We had a great experience with Pace.  We needed a furnace replaced in February.  They came out quickly and were able to install quickly.  We also had some tricky work we needed done to maximize space around the furnace.  They rerouted the ducting, explaining everything they were doing along the way.  Prices were competitive and we are very satisfied!

    - Arian K.

  • They cleaned up when they finished and showed us how to program the smart thermostat.
    Cody and Aaron installed the new furnace and heat pump in our home. The guys were prompt, polite, happily answered all questions and did the job in a timely manner. They finished the job when they said they would. They cleaned up when they finished and showed us how to program the smart thermostat. All in all, a job well done!

    - Ted Pawlak

  • I called Pace and explained the situation and they sent someone out to diagnose the problem.
    It was mid-December, below freezing, with snow and ice on the road up to my step-mom's home. She was in hospice care and house bound. Then her furnace failed. I called Pace and explained the situation and they sent someone out to diagnose the problem. The next day they installed a new furnace. John, the owner, facilitated the installation. It took an hour and a half to get their truck up the last 150 feet of the road to the driveway which they did with no complaining. Thank you Pace.

    - Gilbert Smith